Outcomes

Greater uptake & sustainability of the skills attained on the Consulting/Engagement Skills Workshops. The Consulting/Engagement Skills Workshops have great impact in shifting the mindset of participants, and generating new and im-proved ways of performing their roles. However it is intensive, too much content to take in all at once, too many skills to put into practice after just one sitting. This refresher is designed to help participants sustain the change of behaviour that they have implemented, and then pick up on some of the items they missed or have not yet started. The investment in one additional day can double the value attained during the initial 3 days.

Audience

Participants of the Consulting/Engagement Skills Workshops, 6 - 24 months on.

Workshop elements

The key to the workshop is "refresh without repetition". The event revisits key frameworks (Engagement Skills and Personality Styles) yet with a different application (team working). The major part of the day is experiential in nature - participants working in teams to produce a short film to promote techniques from the workshop (see also "Makin’ Movies").

Duration

The workshop is a 1 day event.

"Excellent course in understanding customers/peer/subordinate behaviours and how to deal more constructively with them."