Consulting Skills Workshop - Overview

The three day Consulting Skills workshop is designed to address a number of business requirements;

• The street smarts of management - The Consulting Skills Workshop covers aspects that are not included on the standard MBA. Where the MBA focuses primarily on processes, CSW addresses the skills and attitudes necessary to execute those processes effectively.
• Turning specialists into consultants - All professionals have their core technical expertise, industry knowledge and methodologies. Many, however, are not so accomplished at deploying this expertise in a manner that is valuable and meaningful to their client. The workshop deals specifically with effective deployment of these skills and expertise.
• Becoming Client focussed - We all have clients. Whether they are internal or external, clients demand certain levels of service. The CSW challenges the thinking of participants, and often assists a shift of mindset from task to people orientation.
• The more consultative sell - The workshop will help participants adopt a more mature, consultative approach based around solutions to client needs leading to sustainable and productive business relationships.
• Living the Values of the Organisation - The workshop promotes good corporate behaviour, and participants are encouraged to focus on how to better live their employers' values.

We use a combination of teaching methods with an emphasis on participation including role-plays, team exercises, experiential learning and facilitated discussions together with best practice summary presentations.

To achieve an end to end learning process the workshops are preceded with participant briefings to establish rapport and to agree objectives for the workshops, and followed up with post workshop discussion groups and coaching sessions to reinforce the learning.

The Consulting Skills Workshop is ideal for:

• Organisations that believe they could attain better business performance if the level of communication and rapport with internal and external clients improved.
• Internal service departments (Information Technology, Finance, Human Resources, Risk Management, Audit) that would like their staff to develop more customer focused attitudes and skills.

Organisations about to embark on a major business change project and are seeking to become more client focused.

The objective is not to teach the material but to assist the participants in adopting more productive practices in their every day dealings.

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